clubphp Privacy Policy

1 Introduction

clubphp is committed to protecting the privacy and personal data of every player who uses our platform. We understand that when you share your personal information with us, you are placing trust in us to handle it responsibly. That trust is something we take seriously.

This Policy applies to all personal data collected through the clubphp website, mobile browser experience, customer support channels, and any other interaction you have with clubphp as a registered player or visitor. It covers data collected both online and, where applicable, offline in connection with our services.

clubphp operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to upholding the rights of Filipino data subjects as defined under this law.

2 Data Controller

For the purposes of applicable data protection law, clubphp is the data controller responsible for your personal information collected through the clubphp platform. As data controller, we determine the purposes and means by which your personal data is processed.

If you have any questions about how your personal data is handled, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3 Data We Collect

clubphp collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Nationality and country of residence;
• Email address and mobile phone number;
• Residential address, including barangay, city, and province.

3.2 Verification and KYC Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, UMID, PhilSys National ID, driver's license, PRC ID);
• Proof of address documents (e.g., utility bills, bank statements issued within the last three months);
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank account details);
• Selfie or live photo for identity verification purposes where required.

3.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment methods used;
• Payment method details such as GCash mobile number, PayMaya account reference, BPI, BDO, Metrobank, or UnionBank account details (stored in masked or tokenized form);
• Account balance history and bonus transaction records;
• Wagering history, game session records, and win/loss data.

3.4 Technical and Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session timestamps, login history, and activity logs;
• Pages visited, features used, and clickstream data within the platform;
• Referral source and marketing attribution data.

3.5 Communications Data

• Records of communications with our customer support team via live chat, email, or other channels;
• Feedback, complaints, and dispute records;
• Responses to surveys or promotional communications where you have opted in.

4 How We Collect Data

clubphp collects your personal data through the following means:

• Directly from you – when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automatically – through cookies, web beacons, and similar tracking technologies as you navigate and interact with the clubphp platform (see Section 10 for details);
• From third parties – including identity verification service providers, payment processors (such as GCash and PayMaya), fraud prevention services, and analytics providers, where permitted by law;
• From public sources – such as publicly available government databases or credit reference agencies, where necessary for compliance purposes.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. We do not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance.

5 How We Use Your Data

clubphp uses your personal data for the following purposes:

5.1 Account Management and Service Delivery

• Creating and managing your clubphp player account;
• Verifying your identity and age (21+ requirement) in accordance with Philippine regulations;
• Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• Providing access to games, promotions, and platform features;
• Responding to your customer support inquiries and resolving disputes.

5.2 Legal and Regulatory Compliance

• Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law;
• Reporting to PAGCOR and other regulatory authorities as required;
• Detecting, investigating, and preventing fraud, cheating, and other prohibited conduct;
• Maintaining records as required by applicable laws and regulations.

5.3 Responsible Gaming

• Monitoring player behavior to identify signs of problem gambling;
• Enforcing self-exclusion, deposit limits, and other responsible gaming tools;
• Communicating with players who may be at risk and directing them to support resources.

5.4 Marketing and Communications

• Sending promotional offers, bonus notifications, and platform updates where you have consented to receive such communications;
• Personalizing your experience on the clubphp platform based on your preferences and activity;
• Conducting surveys and gathering feedback to improve our services.

5.5 Platform Improvement and Analytics

• Analyzing usage patterns to improve the performance, security, and user experience of the clubphp platform;
• Conducting internal research and development;
• Generating aggregated, anonymized statistical reports.

6 Legal Basis for Processing

clubphp processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity – processing is necessary to perform the contract between you and clubphp (i.e., to provide the gaming services you have registered for);
• Legal obligation – processing is necessary to comply with applicable laws, including KYC/AML requirements, PAGCOR regulations, and tax obligations;
• Legitimate interests – processing is necessary for our legitimate interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests;
• Consent – where we rely on your consent, such as for marketing communications or the use of non-essential cookies, you have the right to withdraw that consent at any time.

7 Data Sharing and Disclosure

clubphp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:

7.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, fraud detection services, cloud hosting providers, and customer support platform operators. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

7.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of clubphp's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the new entity before your data is transferred.

7.4 With Your Consent

We may share your personal data with other third parties where you have given your explicit consent to such sharing.

8 Data Retention

clubphp retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account and identity data – retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with AML and regulatory requirements;
• Transaction and financial records – retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations;
• KYC documents – retained for a minimum of five (5) years after the end of the business relationship;
• Customer support communications – retained for up to three (3) years from the date of the interaction;
• Technical and usage logs – retained for up to twelve (12) months, unless a longer period is required for security or legal purposes;
• Marketing consent records – retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data disposal procedures.

9 Security Measures

clubphp implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the clubphp platform;
• Encryption at rest for sensitive personal and financial data stored on our servers;
• Access controls limiting access to personal data to authorized personnel on a strict need-to-know basis;
• Multi-factor authentication for internal systems and administrative access;
• Regular security audits and penetration testing conducted by independent security professionals;
• Intrusion detection and prevention systems monitoring for suspicious activity in real time;
• Staff training on data protection and information security best practices.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Philippine Data Privacy Act of 2012.

10 Cookies & Tracking Technologies

clubphp uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly necessary cookies – essential for the platform to function correctly, including session management and security features. These cannot be disabled;
• Functional cookies – remember your preferences and settings to provide a more personalized experience;
• Analytics cookies – collect anonymized data about how players use the platform, helping us identify areas for improvement;
• Marketing cookies – used to deliver relevant promotional content and measure the effectiveness of our campaigns, where you have consented.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the clubphp platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by clubphp. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.

We will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. We may need to verify your identity before processing your request.

12 Minors and Age Restriction

The clubphp platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine laws governing online casino-style gaming. clubphp does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. All deposited funds will be returned to the original payment source after verification.

If you are a parent or guardian and believe that your child has provided personal data to clubphp, please contact us immediately using the details in Section 15 so that we can take appropriate action.

13 International Data Transfers

clubphp primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud hosting providers or third-party service providers with operations in other jurisdictions.

Where personal data is transferred outside the Philippines, clubphp ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to protect the data to the same standard as required under Philippine law;
• Transfers to countries recognized as providing an adequate level of data protection;
• Other legally recognized transfer mechanisms as approved by the National Privacy Commission.

You may request further information about the safeguards in place for international data transfers by contacting our Data Protection Officer.

14 Changes to This Policy

clubphp reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, we will notify registered players by email or through a prominent notice on the clubphp platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the clubphp platform following the posting of changes constitutes your acknowledgment of the updated Policy.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way clubphp handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You may reach our Data Protection Officer by email at:

For general support inquiries, you may also contact our customer support team at:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.